Nuvero is looking for a strong Administrative Assistant to join their Team.

Nuvero is a boutique tax advisory firm created by a team of senior tax professionals. Our focus is to provide an exceptional client experience and leading tax advice to our clients in Calgary and across Alberta. Our practice offers a client-centered approach and business tailored solutions. In the same way we strive to help our clients with their businesses, we are working to improve our operations. We are looking for an experienced administrator. As an administrative assistant, you will be the main point of contact for Nuvero, ensuring clients have an exceptional experience in line with Nuvero's service standards. You will report directly to the Operations Manager and work closely with the Client Excellence team as well as a team of accountants, tax professionals and Partners.

The successful candidate will provide front desk and clerical support to the administrative team and office.

We are looking for someone who has customer service experience, keen attention to detail and is technically savvy as we operate in a digital environment on cloud-based applications.

Key Accountabilities/Responsibilities:

General Administration and Reception:

• Provide polite, positive and courteous client service both in person and over the phone
• Triage phone calls to the correct team member. Take messages and relay them to the appropriate party
• Main coordinator of the Nuvero administrative email account
• Typing of letters and reports to clients as needed
• Scan, file and maintain electronic documents and records
• Update new client information as needed
• Prepare final packages for clients
• Returning client records
• Manually managing monthly payments (Amex)
• Scanning client documents and tracking inventory
• Perform other clerical tasks such as filing, photocopying, faxing and printing reports
• Greeting clients and visitors and preparing coffee as needed
• Organize and distribute incoming and outgoing mail
• Maintain and sort incoming and outgoing courier packages
• CRA report pulling
• Coordinating vendor payments
• General meeting bookings for administrative and accounting teams
• Assisting with technical support and setting up boardroom for client meetings (e.g. screen sharing) as needed
• Assisting with administrative tasks from CEMs
• Minute taking during monthly all-team meetings and weekly huddles
• Maintain overall cleanliness of the reception area and meeting rooms
• Coordinating food orders for client meetings and ordering office snacks as needed
• Ordering office supplies

Required Qualifications:

• 2+ years of experience in a reception role
• Administrative experience in a public accounting firm is an asset
• Accomplished ability to provide outstanding customer service/client service
• Proven oral, written, and interpersonal communication skills with people of diverse ages and backgrounds
• Solution oriented with an overachieving attitude
• Strong work ethic
• Careful attention to detail/Keen eye for detail
• Ability to manage multiple projects effectively and efficiently from start to finish
• Strong technical skills and proven competency in using an array of technology
• Extensive experience using Microsoft Office
• Working knowledge of CaseWare, TaxPrep and iFirm considered an asset
• Proven ability to deliver a quality product in a timely manner
• Able to work effectively both independently and as part of a team

What we offer:

• A professionally challenging but friendly work environment
• Competitive compensation
• Team building activities on a monthly basis
• Full benefits
• Fridays off in the summer

Interested candidates should send a resume and cover letter explaining why you would be the best fit for Nuvero. Further information about our Firm can be found at Nuvero.ca

Please note that only candidates considered for an interview will be contacted.