JOB DESCRIPTION:

Role Description

This role leads consulting and implementation services to our clients within the corporate function's portfolio (Assurance, Oversight and Financial Reporting). You will act as a trusted advisor supporting solution implementations for our Business partners.

KEY RESPONSIBILITIES:

Consulting & Advisory

• Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap.
• Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions.
• Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions.
• Leads conversations in ambiguous situations and influences discussions to guide clients to make decisions/ come to resolution on outstanding items/issues.
• Leads meetings to communicate technical landscape and complexities to all relevant stakeholders.
• Works with businesses to identify prioritization conflicts and proposes alternative solutions or options.

Technical Collaboration & Execution

• Provides end to end technical direction and execution (analysis, design, development, configuration, testing, deployment) for technical solutions, both on premise and cloud applications, for large-scale projects within the corporate function's portfolio.
• Contributes to the overall analysis, scoping, estimating and planning for large / complex initiatives within the portfolio.
• Rationalizes and documents technology requirements that would match with proposed products/services to address stakeholder needs.
• Understands the as-is situation and goals of the various client stakeholder groups and contributes to roadmap design (processes, applications, systems, new functionality, migration and conversion).
• Works with various IT stakeholders to deliver within the technical landscape, including any necessary interfaces.
• Develops strategies to migrate data, execute testing, and promote to production.
• Establishes support processes for implemented solutions in order to facilitate their on-going sustainment.
• Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provide solutions.
• Fulfills operational or enhancement work requests as needed.
• Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work.
• Is comfortable working with ambiguity.

Transformation & Continuous Improvement

• Acts as a change agent by actively promoting the review and implementation of new department technologies, methods, practices and tools to evolve corporate technology's product and service offerings.
• Proactively seeks out and recommends process, automation and system opportunities to reduce manual effort/time and decrease implementation time.
• Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things.
• Pro-actively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems.
• Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.

WORK EXPERIENCE

• Minimum of 5 years of relevant experience as Business Systems Analyst
• Minimum of 5 years working with Governance, Risk and Compliance solution implementations
• Demonstrated experience working within SDLC/Agile: analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications.
• Experience analyzing, cleansing, converting and loading data.
• Demonstrated experience working with demanding business areas, managing relationships and setting expectations
• Demonstrated ability to multi-task, juggling multiple priorities in a professional manner
• Demonstrated ability to lead and collaborate with global teams remotely
• Experience in configuring and working with system foundational elements such as data libraries, security roles/profiles, and system-level configuration.
• Experience with developing and implementing global support models would be considered an asset

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Must have a positive, optimistic attitude and be solution-oriented, focused on improvement
• Is excited about adapting new tools and processes and assists with deployment.
• Is passionate about technology, the user experience and the business, loves to learn and pass on learning to others, and champions new ideas.
• University degree or certification in computer science or related discipline.
• IIBA designation would be an asset.
• Must have knowledge of Governance, Risk, Compliance, and Audit processes/practices.
• Demonstrated high level of personal ownership, collaborative teamwork, holistic value-centric perspective, work adaptability and innovation.
• Excellent written and verbal communication skills to interact effectively with a variety of stakeholders ranging from subject matter experts to senior management for both business and technical disciplines.
• Ability to work under pressure, working on multiple priorities simultaneously, and juggling priorities.
• Must be open to travel

Our Story

Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we've made.

As of January 1, 2020, Great-West Life, London Life and Canada Life became one company

• Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.

Discover your opportunity....Apply today!

Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you'd like to join our team submit your information online and introduce yourself.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted