As an In-Field Renewals Sales Rep, you will:

  • Own the end-to-end process for support renewals sales in your assigned district or territory
  • Increase support renewals sales for assigned district or territory
  • Responsible for reviewing and validating installed base reports by account
  • Define renewal strategy for assigned district or territory
  • Effectively communicate the value of NetApp support, support portfolio offerings, and associated pricing to customers and partners
  • Uncover accounts at risk and develop plan to mitigate
  • Drive price negotiations with customers and partners
  • Meet support renewals sales objectives such as quota and data management requirements
  • Establish and maintain strong working relationships with field reps, channel partners and key customer decision-makers
  • Travel up to 20%


  • Ability to develop successful relationships with external customers, understanding customer needs for support renewals and advising them on the best offering.
  • Excellent written and verbal communication skills: strong presentation & proposal experience.
  • Natural curiosity to innovate and change the status quo.
  • Winning attitude and team player.
  • Strong prowess to learn and understanding new technologies.
  • Willing to lead knowledge sharing initiatives.
  • Advanced use of Microsoft PowerPoint and Excel.
  • Ability to understand and communicate technical solutions and selling concepts


Education & Experience

  • Bachelor's degree or equivalent experience.
  • 2+ years B2B tech sales experience preferred, HW/ SW support sales and renewal experience preferred

Employer Information

Calgary, AB, Canada
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