Our goal is to make local businesses successful. A Marketing Strategist works to help local businesses establish and/or maintain their online presence. The ideal candidate for this role would be someone who enjoys talking with people, understands the importance of online marketing, and has a working knowledge of social media marketing. They must also be comfortable creating online content and demonstrate world-class customer service skills. The ability to learn quickly and adapt to change is essential. This position will require you to speak both French and English on a daily basis.

Responsibilities

• Conduct onboarding calls in French and/or English with local businesses to gather information and execute the services ordered
• Work with local businesses to assess and implement a digital marketing strategy
• Build custom social media profiles for local businesses
• Create and speak to reports outlining fulfilled services and proof of performance
• Create and manage custom email campaigns
• Create and publish social media content for many businesses in a variety of verticals
• Work within Facebook Business Manager to boost social content (paid ads)
• Respond to positive and negative reviews on behalf of the local businesses
• Claim and correct any online listings, social sites or review sites for the local businesses
• Track all completed and pending work within Vendasta's task management platform
• Provide world class customer service for our partners and their clients
• Maintain product knowledge and awareness for our partners and their clients
• Coordinate feedback from partners on product suggestions
Skills and Qualifications
• Digital marketing experience for local business
• Proficient knowledge of social media (Twitter, Facebook, etc.)
• Excellent written and verbal communication skills, both in English and French
• Past experience in technical customer support
• Exceptional organizational skills and attention to detail
• Ability to work independently as well as collaborate within a team
• Google and Facebook certified
• SEO experience
• Experience with image manipulation
• Experience communicating in Quebecois French is an asset
• Availability to work evenings considered an asset, although not required