Under the direction of the Manager, Marketing and Communications, this unique position performs

a variety of service duties ranging from basic office administration to management of marketing-

related assets and addressing escalated concerns from RPL customers and the public.

JOB DESCRIPTION:

1. Recommend, track and order RPL swag and other marketing assets; develop and manage

systems and processes related to the provision of marketing assets for public events and

initiatives.

2. Manage responses to customer and public complaints and concerns that have escalated beyond

a front-line response. Record and respond to library comment forms and email requests;

forward as necessary.

3. Provide clerical support to the unit including organization and maintenance of electronic and

paper records; preparation of statistical reports; meeting coordination, etc.

4. Gather facts and edit stories and information for internal newsletter; manage delivery of

newsletter when editor is away.

5. Other duties as required.

QUALIFICATIONS:

1. Certificate in Office Administration or a related field of study and at least two years of

experience in an office setting.

2. Demonstrated computer proficiency using Microsoft Office 365 and database development and

administration.

3. Strong project management and organizational skills with demonstrated ability to respond to a

variety of requests from a variety of clients while operating in a fast-paced, deadline-oriented

environment.

4. Demonstrated strong oral and written communication skills.

5. Demonstrated ability to perform sensitive duties with tact and discretion.

6. Demonstrated ability to establish and maintain positive working relationships with the public

and staff and to work as member of a team.

7. Demonstrated ability to assume responsibility and work independently with a minimum of

direct supervision.

__________________________________________________________________________________

Salary Range: $41,300.35 to $49,179.65

This is a temporary appointment for ten months.

Quoting competition #23/20, please submit a resume and cover letter no later than 4:15 p.m. on

Friday, August 7, 2020 to:

Human Resources

Mail: Box 2311, Regina, SK S4P 3Z5

Candidates must be eligible to work in Canada. The successful candidate shall be

subject to a Criminal Record Check as a condition of employment.