Position Summary:

This role is responsible to manage all marketing and sales activities in his/her assigned territory. This role works closely with the Customer Service team located in Laval, QC who supports job quoting, order entry, inventory confirmation and liaison/sequencing with manufacturing and product shipping.

Duties and Responsibilities:

• Promote company image.
• Monitor customer and end users on an ongoing basis:
• Offer pricing when required
• Keep Royal literature up to date
• Track inventory levels
• Track product use on a project basis
• Follow territory sales plan to meet regional and national sales strategy
• Build relationships with distributors, consulting engineers, municipalities, contractors and developers
• Document supporting information gathered in your territory
• Maintain log books outlining territory contacts
• Gather competitor information and report to Senior Management.
• Identify new opportunities/markets.
• Train customers and end users.
• Gain approval at Municipalities and coordinate with Specification Engineers therein.
• Solve non-technical related problems.
• Develop relationship with customer and end users
• Act a liaison between customer and company, and keep inside sales office informed of pricing and trends.
• Manage territory/expenses and track against budget levels.
• Visit each city every two to three weeks
• Plan to meet: utilities, consulting engineers, contractors, distributors, municipalities
• Prioritize based on forecasted/budgeted sales, price negotiation, upcoming project potential (use Daily Commercial News)
• Targets for developing new contacts should be developed with the Sales Mgr.
• Complete all assigned paperwork on a weekly basis. This includes call reports, C.A.R's, and expense reports.

Education and Experience:

• Skilled in selling techniques (5+ years' experience), knowledgeable in one or more of the waterworks, plumbing and/or electrical supply industries
• Requires tact and empathy to resolve customer concerns in satisfactory fashion
• Able to communicate effectively in writing and verbally with customers and co-workers at all levels, i.e. Senior and local customer personnel, Department Managers/Supervisors, Sales Managers. Must be confident public speaker when delivering sales presentations (PowerPoint)
• Must be computer literate with Outlook, MS Word and Excel. Also familiar with up-to-date sales reporting processes
• Requires recognized post-secondary education relevant to sales/marketing. Preference for a recognized business management degree with specialization in sales/marketing