Position Summary:

This role is responsible to manage all marketing and sales activities in his/her assigned territory. This role works closely with the Customer Service team located in Laval, QC who supports job quoting, order entry, inventory confirmation and liaison/sequencing with manufacturing and product shipping.

Duties and Responsibilities:

  • Promote company image.
  • Monitor customer and end users on an ongoing basis:
  • Offer pricing when required
  • Keep Royal literature up to date
  • Track inventory levels
  • Track product use on a project basis
  • Follow territory sales plan to meet regional and national sales strategy
  • Build relationships with distributors, consulting engineers, municipalities, contractors and developers
  • Document supporting information gathered in your territory
  • Maintain log books outlining territory contacts
  • Gather competitor information and report to Senior Management.
  • Identify new opportunities/markets.
  • Train customers and end users.
  • Gain approval at Municipalities and coordinate with Specification Engineers therein.
  • Solve non-technical related problems.
  • Develop relationship with customer and end users
  • Act a liaison between customer and company, and keep inside sales office informed of pricing and trends.
  • Manage territory/expenses and track against budget levels.
  • Visit each city every two to three weeks
  • Plan to meet: utilities, consulting engineers, contractors, distributors, municipalities
  • Prioritize based on forecasted/budgeted sales, price negotiation, upcoming project potential (use Daily Commercial News)
  • Targets for developing new contacts should be developed with the Sales Mgr.
  • Complete all assigned paperwork on a weekly basis. This includes call reports, C.A.R's, and expense reports.

Education and Experience:

  • Skilled in selling techniques (5+ years' experience), knowledgeable in one or more of the waterworks, plumbing and/or electrical supply industries
  • Requires tact and empathy to resolve customer concerns in satisfactory fashion
  • Able to communicate effectively in writing and verbally with customers and co-workers at all levels, i.e. Senior and local customer personnel, Department Managers/Supervisors, Sales Managers. Must be confident public speaker when delivering sales presentations (PowerPoint)
  • Must be computer literate with Outlook, MS Word and Excel. Also familiar with up-to-date sales reporting processes
  • Requires recognized post-secondary education relevant to sales/marketing. Preference for a recognized business management degree with specialization in sales/marketing

Employer Information

Woodbridge, ON, Canada
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