We're looking for a Marketing & Sales Operations Manager who is a self organizer and self starter, eager to influence and align strategic functions such as Sales, Marketing, Finance, Compliance, and IT. As a member of our Marketing Team, you will be responsible for assessing current sales and marketing operational needs, processes, and technologies while providing solutions and recommendations to increase efficiency.

ABOUT US

We are a global leader in enterprise visit management. We are on a mission to help organizations across the world protect their facilities, employees and visitors. We pride ourselves on our innovation and growth and have been recognized by Deloitte Technology Fast 50 Company to Watch, Forbes Cloud 100 Rising Star and G2 Leader in Customer Satisfaction for Visitor Management. We are backed by investors that include Bessemer Venture Partners and Salesforce Ventures. To support our diverse customer base, we have employees across the world in Ireland, US and Canada.

Culture

Culture is important at Traction Guest. Our values don't just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:

Embrace Knowledge Do the right thing Seek adventures and smiles Healthy hearts and heads Pursue opportunity Build community

SKILLS

• A strong demand generation-focused business acumen and bias for taking action on the patterns you observe
• 3-5 years experience managing a full stack digital marketing technology environment (core platforms include Salesforce.com, Pardot, Outreach, Intercom)
• A high degree of confidence modelling and implementing complex business processes and use cases
• Experience in a high-tech environment and an understanding of the annual lifecycle of a subscription customer
• Experience as a database marketer, comfortable with data and lead scoring methodologies

WHAT YOU WILL BE DOING

• Assess current sales and marketing operational needs, process and technology
• Effectively influence, align, and collaborate with key functions, particularly Sales, Finance, Compliance, and IT
• Ensure marketing lead data integrity including data compliance and scalability
• Develop, maintain and test ongoing lead scoring initiatives that impact the sales pipeline
• Inspire the team with your analytical strengths and educate the team on new best practices
• Present the performance insights and reports to various stakeholders
• Optimize the tech stack which includes Salesforce, Pardot, Outreach, Chorus, ZoomInfo, LinkedIn Sales Navigator
• Track and report on the entire marketing funnel including volume, velocity, conversion stage-to-stage, and average value while ensuring that funnel measures can be analyzed by key dimensions such as region, segment, buyer, campaign, and channel
• Provide regular analysis of marketing data to develop insights and make recommendations for areas of improvement

Phone Interview with our People & Culture team Meet with the hiring manager and other members of the team Demo Presentation and Interview Culture Meeting with members of the Traction Guest team

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability